WHITEESSENCE's main initiatives

• Corporate Governance

  • We take corporate governance codes into account in the management of our business.
  

• Establishing a risk management system

  • We establish risk management rules and regulations and a Risk & Compliance Committee composed of four directors.
  • We have a system for reporting important risks to the executive director at an early stage so that proper action can be taken.
  • We have an internal reporting system.
  

• Compliance

  • We establish rules and regulations regarding compliance and have established the Risk & Compliance Committee composed of four directors.
  • Formulating a compliance plan every year, we check related laws, the status of labor management, the formulation of rules and regulations and other matters. We also engage in activities to ensure compliance and submit reports to the Risk & Compliance Committee.
  • Every year, we conduct compliance training in an effort to increase all employees' awareness regarding compliance.
  

• Strengthening information security

  • The WHITEESSENCE Group acquired ISO 27001 certification to support its measures against complicated, ever-diversifying security threats.
  • All employees receive information security training every year to increase their awareness of security threats.
  

• Protection of personal information

  • All employees receive personal information protection training every year to raise their awareness of the importance of protecting personal information.
  

• Planning and development of high value-added products

  • In addition to technical services, we provide design development and support so that customers can use products from overseas manufacturers with ease.
  • The customer determines whether the quality of a product is good or bad. Our quality assurance starts with the voice of the customer.
  • Business condition
  • Quality (e.g. confirmation of whether operating permits and ISO and other certifications have been acquired, implementation of quality inspections)
  • Track record (e.g. production, technologies, manufacturing, sales, trading customers)
  • Prices (meeting expectations, comparison with competitors, cost-effectiveness)
  • Degree of cooperation (promptness and concreteness of action, following the timeline)
  • Agreements (concluding quality-related agreements and creating specifications with raw material and packaging material manufacturers that may affect product quality)
  

• Avoidance of trademark infringement

  • When beginning a new product, we conduct in-house research and also consult patent attorneys whenever appropriate to protect our intellectual property rights.
  

• Personnel affairs and welfare program

  • We recommend staggered work hours and telecommuting.
  • We introduced welfare outsourcing service.
  • Our employees also utilize childcare and family care leave and shortened working hours.
  • Our welfare programs will be revised whenever necessary in consideration of the changes of the times and the example of other companies.
  

• Diversity Women's empowerment Respect for human rights Encouragement of human rights education

  • One woman is a director and two women are auditor.
  • We are building an environment for employees to work without being constrained by age, gender, nationality, race or other differences.
  • WHITEESSENCE employs people with disabilities.
  • We aim to build an organization for employees to choose workstyles for different stages in their lives, such as when they are raising a child, taking care of their elderly parents or reviewing their career.

  	Listed companies average	WHITEESSENCE
  Percentage of female employees in management posts	8%	30%
  Male/female ratio	75:25 Industry average	60:40

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• Development, recruitment and retention of human resources

  • Our new employees receive training and support in the first days after joining the company so that they quickly grow into capable workers and stay with us long-term.
  • We pursue the establishment of an organizational climate that enables employees to develop. We invest in staff education. (Bottom figure "Annual training expenses per employee")
  • WHITEESSENCE provides employees with financial assistance for the acquisition of qualifications the company deems necessary.
  • We are also working to improve other training programs such as communication training, appraiser training, manager training and next-generation leader training.

  Staff training programs

  Rank-specific training	Company overall	Management planning workshop IT literacy training On-the-job training
  	General managers	Executive seminar Coaching training
  	Manager	Manager seminar Management training
  	General	Middle-level employee development seminar Business basics training
  Specialized skill training	Sales-related	Coaching training
  	Marketing-related	Attending seminars to support the acquisition of qualifications (GAIQ, web analysts, senior web analysts, social media manager, SEO test 3rd and 4th grades)

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  Annual training expenses per employee Results from October 2020 to September 2022

  Listed companies average	WHITEESSENCE
  50,000 yen	350,000 yen

  

• CSR (Corporate Social Responsibility)

  • Our customers are provided with hands-on training using our products.
  

• Measures against climate change and global warming Reduction of CO₂ emissions

  • We encourage the shift to paperless operations.
  • In summer, we work in Cool Biz informal business attire.